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Why do some products have a set-up fee?
Last updated 25 September 2026.
Some products require a set-up fee because certain printing methods need special preparation before printing your design.

You may notice this fee while browsing our products or in your basket. It covers the specific physical requirements for screen and pad printing, including:

  • Custom template creation: We create a unique screen or silicone pad specifically for your design to ensure an accurate transfer.

  • Machine preparation: We calibrate the printing equipment, prepare the ink and align the product to ensure your design is centred and consistent across every item.

  • Custom materials: These templates are made uniquely for your design. We cannot use them for other customers' orders.


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