Delivery: Everything you need to know
Delivery costs
We currently offer standard shipping to Singapore, calculated from the day you place your order.^
| Speed | Delivery time | Price |
|---|---|---|
| Standard | 9-11 business days | $9.99* |
*Additional fees apply for Bulky orders
^Delivery times for orders made after 5pm SGT will be calculated from the next business day.
During checkout for every order, we'll show you an expected delivery time for each of your products - and we’ll let you know if some items need to be delivered in separate packages.
Bulky Product Delivery
Some of our products are more difficult and expensive for our couriers to ship to you. As a result, larger products and large quantities may incur an additional delivery fee of $14.99.
This bulky fee is charged in addition to our Standard delivery fee.
Don’t worry, it won’t be charged more than once if your order contains multiple large items.
We’ll always show you the delivery costs associated with your order at checkout and you can see a breakdown of products this applies to below.
- Bulky products:
- Blankets
- Magnetic Car Signs
- Pillows (with inserts)
- Pull Up Banners
- Shipping Boxes
- Bulky quantities of select products:
| Product | Quantity |
|---|---|
| Clothing & Bottles | 5+ |
| Magnetic Car Signs | 5+ |
| Mugs & Tumblers | 10+ |
| Wall Calendars (A3 Double - Large with Middle Binding) | 20+ |
| Notebooks | 25+ |
| Notepads | 40+ |
| Corporate Folders | 500+ |
| Brochures & Menus | 2000+ |
| Flyers & Placemats | 5000+ |
| Postcards | 10,000+ |
- Bulky sizes of products:
| Product | Size |
|---|---|
| Acrylic and Aluminium Signs & Prints | 900 x 600 mm |
| 1200 x 900 mm | |
| Canvas Prints - Classic & Premium | 40 x 60 cm |
| 50 x 70 cm | |
| 60 x 60 cm | |
| 60 x 90 cm | |
| Canvas Prints Sets | 30 x 30 cm - Set of 4 |
| 30 x 40 cm - Set of 3 | |
| 40 x 60 cm - Set of 3 | |
| Corflute Signs | A1 (594 x 841 mm) |
| A0 (841 x 1189 mm) | |
| B1 (707 x 1000 mm) | |
| Foam Boards | A1 (594 x 841 mm) |
| A0 (841 x 1189 mm) | |
| B1 (707 x 1000 mm) | |
| Mesh and Vinyl Banners | 122 x 122 cm |
| 122 x 183 cm | |
| 122 x 244 cm | |
| 150 x 300 cm | |
| Plain Mailer Boxes | 310 x 225 x 102 mm |
Certain orders may be subject to import duties, taxes and additional fees from the carrier or the country customers. These costs are the responsibility of the customer. Orders over SGD$400 collectively, may be subject to customs fees and may be held by customs authorities until payment is made.
Frequently asked questions
Q: Do I get tracking info? Where can I find it?
A: Once your order ships, we’ll send you a shipment confirmation email that includes the delivery method, estimated arrival date and other tracking details (if available). You can also go to your order history to look up tracking info.
Q: Which carriers do you use?
A: We use DHL to deliver items in your order that we print in our Australian facility in Victoria. Products not printed in Australia are delivered using a variety of international carriers.
Q: Do you offer expedited delivery?
A: We offer up to 4-business-day delivery on orders placed before 6pm SGT. Some exceptions do apply; certain products can't be rushed.
Q: Do your delivery speeds include production time?
A: Yes, always! Our listed speeds include both the time it takes to print your order and deliver it to you.
Q: Are your delivery times guaranteed?
A: When you add an item to your cart, you’ll be asked to choose a shipping speed. After that, we’ll show you the promised arrival date for your item – and we stand by that. Obviously, bad weather and carrier delays can happen, but if your order doesn’t get there on time, you’re not satisfied – and neither are we. Contact us and we’ll make it right.
Q: Can I arrange for my own delivery provider / courier to deliver my order?
A: We’re sorry, but because of our production process, we can’t accommodate special delivery requests.