Product Exceptions
Due to our large product range, there are some products that have earlier cut-off dates. Please check these in the table below.
| Products | Order by 5pm SGT | |
|---|---|---|
| Select Clothing, Hats & Drinkware | December 1 | |
| Custom Phone Cases, Custom Phone CLICKITs & Steel Pet Bowls | December 10 | |
| Framed Prints, Photo Coasters, Photo Tiles, Photo Books, Pillows, Christmas Baubles, Hardcover Notebooks, Plastic Pet Bowls, Guest Books | December 12 | |
| A4, A5 & DL Notepads | December 4 | |
| A4 & A5 Glued Presentation Folders | December 2 | |
| Tablecloths | December 5 | |
| Custom Sheet Stickers | December 4 | |
| Name Cards - Cotton, Indestructible, Ridged, Soft Touch, Kraft, Circle, Oval & Leaf | December 4 | |
| Postcards - Cotton, Indestructible, Ridged, & Soft Touch | December 4 | |
| Paper Coasters & Loyalty Cards | December 4 | |
| Beer Labels, Wine Labels, Gin Labels, Mailing Labels, Product Labels & Paper Coasters | December 4 | |
| Foil Embossed - Christmas Cards, Greeting Cards, Invitations, Announcements, Thank You Cards, Save The Date Cards, RSVP Cards, Wedding Programmes, Wedding Reception Cards, Note Cards, Gift Tags, Wedding Enclosure Cards | December 4 |
Need help tracking your order?
FAQ
We’ve worked with our shipping partners to provide the best estimate of when you should place your order to receive your goodies by Christmas. To avoid disappointment (especially if you live in remote areas), we recommend placing your order as soon as possible and choosing the fastest shipping speed available.
Obviously, bad weather and carrier delays can happen during this busy season, and we’ll be here to help no matter what.
Just contact us
Once your order ships, we’ll send you a shipment confirmation email that includes the delivery method, estimated arrival date and other tracking details (if available).
Tracking availability depends on the different carriers we use. If tracking is available, we’ll send the tracking code in your shipment confirmation email. You can also check your order status at any time by clicking Order History & Reorder on your My Account page.
Yes, our listed speeds include both the time it takes to print your order and deliver it to the address
provided.
Packages can be delivered as late as 6 pm (local time), so it may arrive later in the day. You can check your order status at any time by clicking Order History & Reorder on your My Account page.
If you’re having trouble tracking your order online, you can always contact us for help with your order.
Please note, as COVID-19 restrictions continue across Australia, our shipping partners have let us know they’re experiencing delays. If your order is impacted by a carrier delay, we’ll work hard to make sure you get your products as soon as possible.
