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How do I update my account and contact information?
Last updated 9 September 2026.
You can update your personal account details, billing information and delivery address from My Account, under Account Settings.

Update your personal account details

You can update your name, email address and password in your account settings.

  1. Go to My Account (person icon), then select Account Settings. If you aren't signed in, you'll be prompted to do so.

  2. Select Edit next to your account details.

  3. Update your information and save your changes.

Screenshot of the menu when selecting ‘My Account’. 'Account Settings' is in a red box
Screenshot showing ‘Account Settings' highlighting the 'Edit' buttons beside 'Name' and 'Email'

Update your delivery information

  • For future orders: You can update your delivery information

    • under My Account, select Payment & Delivery before placing your next order.

    • on Checkout when placing your next order.

Screenshot of the menu when selecting ‘My Account’. 'Payment and Delivery’ is in a red box
Screenshot showing ‘Payment & Delivery’ with red boxes highlighting ‘Add a new Address’ (delivery address) and ‘Edit’ an existing delivery address
  • For orders already placed: Contact our Customer Support team as soon as possible if you need to change the delivery address for an order you’ve already placed. Note: Changes may be limited depending on the order status.

Update your billing information 

  • For future orders: Billing details, including your payment method, can be updated during checkout when placing a new order.

Screenshot showing Checkout with red box highlighting ‘Change’ under the Shipping Address subsection
  • For orders already placed: Billing information for completed orders can’t be changed, since the order has already been processed.


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